Homeownership Service Level Privacy Notice

How we Handle Your Personal Information when you Apply for one of our Homeownership Products

Date: 14th August 2018

On the 25th May 2018 the Data Protection law changed and the General Data Protection Regulation, known as GDPR, came into effect. GDPR imposes additional obligations on organisations and gives you extra rights around how your personal information is used.

We want you to know that Wellingborough Homes respects your personal information that we collect when you make an application and that we take the security of your information very seriously.

Our main customer Privacy Notice tells you more about the data we hold on you, what we do with that data and who we share your data with and you can view it at http://www.wellingboroughhomes.org/about-us/legal/

The table below explains in more detail how the Homeownership Team use your personal information and why they need it:

Service

Why we collect information about you

Homeownership

We collect your information in order to establish your eligibility and affordability for the product selected.

Service

How we will use the information we collect about you

Homeownership

We will use your information to carry out the required eligibility and affordability checks in order to allocate you a property

Service

Why we are allowed to use your information

Homeownership

Legal obligation or public task under various UK laws including but not limited to:
• The Localism Act 2011
• The Equality Act 2010
Consent – consultations

Service

Who we can share your information with

Homeownership

With your permission we may share your information with an independent financial advisor.
For RTB schemes we will provide a RIC Surveyor with information to carry out a valuation.
On agreement of purchase we will pass your details to our solicitors.

Service

What happens if I fail to provide information?

Homeownership

We will be unable to process your application

Service

Will computers make any decisions about you using the information you provide

Homeownership

Not applicable

Services

Will my information be sent to other countries?

Homeownership

Not applicable



For more information regarding the above please email data.protection@whomes.org



Cookies

You should also be aware that when you visit our website we collect certain information that does not identify you personally, but provides us with “usage data,” such as the number of visitors we receive or what pages are visited most often. Like many other web sites, we use “cookie” technology. A “cookie” is an element of data that a web site can send to your browser. It is not a computer program and has no ability to read data on your computer or instruct your computer to perform a function. A “cookie” is only used so that the web site can recognise repeat users, track usage patterns and better serve you when you return to the site. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies or not.

Linking to Other Sites

Our web site provides links to other web sites, not owned or controlled by us, that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other web sites or their content or accuracy.

Property Information

All measurements, areas and distances mentioned are approximate and are issued as a guide only. If such details are fundamental to a purchase, purchasers must rely on their own enquiries. Nothing in these particulars should be seen as a statement that the property or any fixture described or shown is in good condition or otherwise. Purchasers must satisfy themselves as to the condition of any property or item included within the sale. None of the appliances or services mentioned in these particulars have been tested and no warranty is given or implied. If reference is made either to alterations to the property or a change of use, no warranty is given by us or the Vendors/Lessors that any planning or other consents or Building Regulations approval has been obtained. Where references are made to potential uses (subject to planning) this information is given in good faith although purchasers must take their own enquiries to the relevant authorities. Most importantly if there is any particular aspect of the property about which you would like further information, we invite you to discuss this with us before you travel to view the property.

Indemnity

You acknowledge that you are solely responsible for the use to which you put this website and all information you obtain from it. All warranties, conditions, representations and terms are hereby excluded to the fullest extent permitted by law. We and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to, or use of, or inability to use this website

Copyright

The copyright of text and images on this website belongs to us. You may not make a permanent copy of or reproduce this web site in any form. You may not reproduce or incorporate this web site into any other website. You may only print, display or download temporary copies of the content to your computer for your own personal non-commercial use. You may not link to this site or frame it without the express consent from us.

Review of This Policy

We keep this Policy under regular review. This Policy was last updated on 1st of November 2018.